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At your service—your one-stop shop for technology support

Choose from a variety of service and support options to make it easier for your practice to get the most out of technology. Let our experts help you achieve goals, gain financial strength, and deliver the best possible outcomes.

Find the service option that meets your needs
Regular EHR technology updates are critical.
Provided in collaboration with Amazon Web Services, cloud hosting reduces data security risks and supports business agility.
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These services---onboarding, connected health services, and data services—help ensure success so you can provide the best care possible and thrive as a practice.
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Services offered include a review of your use of our platform, a deep dive into your technology infrastructure, custom solutions for business needs, and more.
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Achieve the best possible financial outcomes with NextGen revenue cycle management (RCM) Services. Make sure your business operations enable your practice to thrive and grow.
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Training from NextGen Healthcare takes into account the way adults learn. It includes short online content, hands-on exercises, and trainer-led sessions.
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Support for managing electronic and paper documents—documents are filed in the patient chart and clinical information is extracted and entered in the EHR.

COMMITTED TO YOUR SUCCESS

Benefits of services and support from NextGen Healthcare

An experienced services team can help you move rapidly towards value-based care.
A full range of services
Our message to you: We can help you run your medical practice more effectively. You’ll find a full range of services to ensure successful onboarding and ongoing use of our solutions as well as managing your practice’s business operations.
Expert professional services can help automate workflow in medical practices.
We learn about you
Our consultants and support specialists ask questions to better understand your practice, helping ensure you get the most out of your system and workflow is optimal.
Expert services from NextGen Healthcare can improve the provider and patient experience.
Support from experienced professionals
Our project managers, consultants, trainers, and technical personnel have many years of experience in the implementation and use of the NextGen Healthcare platform.
Professional services support can empower physicians to stay independent.
Committed to your success
We advocate for best practices that will lead to successful outcomes—but we also aim to be flexible to meet your practice’s unique needs. Our staff is committed to your success.
NextGen Healthcare professional services teams have a long tenure in ambulatory practices. .
A strategic approach
You’ll benefit from a streamlined methodology with clear guidance, full support during go live, and post-implementation follow-up.
Professional services help created a streamlined and easier to-use EHR.
Maximize your health IT investment
We’ll help you fully leverage NextGen Healthcare solutions to maximize the value of your investment in us—a true win-win.

The support that NextGen Healthcare has given us in our 10-year partnership has made us a better practice.

Janna Mullaney
Chief Operating Officer Katzen Eye Group

The results speak for themselves

NextGen Healthcare takes pride in how our solutions help practices like yours deliver better healthcare outcomes. Allow us to share some of the recognition we’ve received.
READY TO UPGRADE YOUR PRACTICE?
Make the switch to NextGen Healthcare