Streamline and simplify the patient payment process

Get paid faster with patient-friendly payment methods. Maximize revenue generation with e-statements, automation, and more payment channels. NextGen Pay powered by InstaMed provides a more convenient healthcare payment approach that your patients and staff will appreciate.

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What problem can we help you solve?

A patient paying their medical bill using their tablet computer and credit card

PATIENT PAYMENT TRENDS

Give patients what they want

Find out the latest healthcare consumer payment trends and the effects of the digital surge. These trends serve as a roadmap to provide a better payment experience with a high level of personalization, automation, and transparency.

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Benefits of NextGen Pay

More payment channels

Enable your practice to lower barriers to capture revenue and speed up collection with flexible, automatic payment options and plans that include a guest pay (no login needed) option.

Reduced billing costs

Offer e-statement enrollment or securely save payment information on file to automatically collect balances without printing and mailing a statement.

Simpler staff workflow

Eliminate manual processes with payment posting into NextGen Enterprise PM and use a single dashboard report across all payments for efficient reporting.

Improved patient experience

Leverage integration with NextGen PxP Portal, NextGen Virtual Visits, and NextGen Patient Engage to offer patients a more user-friendly payment experience.

User-friendly administrative tools

Use a single reporting dashboard to review payment analytics. A variety of standard and configurable reports are also available.

Secured payment process

Protect payment data and reduce security and compliance efforts with PCI-Validated Point to Point Encryption (P2PE), tokenization, EMV-supported devices, and more—all on InstaMed’s PCI Level One, HITRUST, and Europay, Mastercard, and Visa (EMV) certified platform.

Medical groups practice medicine; they are not creditors. We needed a way to make sure patients paid their responsibility without any additional costs to collect.

Joe Clark

CEO

Sierra Pacific Orthopedics

A grandmother paying medical bills on her smartphone with her granddaughter

NextGen Patient Experience Platform

A Virtual Front Door to your Practice

This demo of NextGen Patient Experience Platform (PxP) shows how patients can be more involved in and empowered by their care.

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PRODUCT HIGHLIGHTS

Key features of a patient-centric payment solution

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Automated payment batching

Manage patient payments with NextGen Enterprise PM without disrupting workflow. Eliminate the manual process of entering payments into a batch in the practice management system.

A person swiping their card into a machine to pay for their healthcare services

End-to-end processing

Simplify payment collection tasks. Increase revenue with less effort through an online solution that automatically posts to your practice management system and provides payment transaction reporting.

A woman paying for her health visit on a computer

Robust reporting and user-friendly tools

Manage, view, and collect payments all in one place. Your practice can consolidate payments, configure permissions by role, and switch to different reports instantly.