The <a href="https://www.nextgen.com/blog/2020/august/what-you-need-to-know-to-collect-patient-information-effectively">previous blog in this series explored how to effectively capture patient’s information at the front desk. The next topic is charge capture—the process that physicians, other healthcare providers, and medical office staff use to record information about services provided. Once recorded, this information is translated into a claim and sent to third-party payers for reimbursement. Charge capture is the process that physicians, other healthcare providers, and medical office staff use to record information about services provided. Once recorded, this information is translated into a claim and sent to third-party payers for reimbursement. <span style="color: #57585b;">Insurance codes are used by health plans to make decisions about how much to pay doctors and other healthcare providers. Several types of code sets are used for different purposes during this process, including: