According to a Medical Group Management Association (MGMA) stat poll conducted in December 2022, 64% of providers noted that access and scheduling are their top priorities in improving the patient experience in 2023. Where are you today in making it easier for patients to schedule appointments? Patient self-scheduling is a win-win for everyone. When staff can avoid phone tag, they can focus more on patients’ care needs. This especially rings true for practices with an understaffed front office. Self-scheduling enables people to set appointments on their own—anytime, anywhere. In an October 2022 MGMA stat poll, 66% of the 494 practices surveyed implemented online patient self-service solutions. The remaining practices noted they’re considering adopting these solutions next year.