As a result of the COVID-19 pandemic, providers across the U.S. have rapidly pivoted to use virtual visits for evaluating and treating patients. Effective communication and examination are key to quality care in the office, yet most doctors aren’t formally trained with the best practices for on-camera appointments. To help providers successfully implement virtual visits, it is important to follow a few key steps to ensure you and the patient have the best possible telehealth experience. As part of its continuing efforts to enhance the patient-provider experience and improve outcomes, NextGen Healthcare has partnered with healthcare media trainer and former CNN reporter Mark Bernheimer to create a short telehealth training for healthcare providers. He offers valuable tips for conducting effective virtual visits and improving your webside manner. Find out more about clinician coaching services from Webside Manner.